#3391 Notes to Staff: On Managing the Angry Client

In a "Notes to Staff" format Charles Confer provides the line staff person with an understanding of what anger is, what angry people really want and the skills needed to help manage the other person's anger. The workbook provides a series of "Notes to Staff" each followed by a worksheet that reinforces the information and skills to improve staff's ability to manage the angry client.

#3391 $6.50 Each., 10+ Copies - $5.55 Ea., 25+ Copies - $4.90 Ea.

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#336 Managing the Adolescent's Angry Behavior: Strategies and Tactics

Anger is often a very destructive force in one's life. Anger can destroy personal friendships, cause problems at school or on the job and damage family relationships. Foster families, treatment families and staff well know what an insignificant altercation with a youth can be escalated into a major dispute if the helping person is not able to effectively manage the youth's anger. This monograph suggests strategies and tactics of intervention which will assist the helper to effectively manage a youth's angry behavior.

#336 $4.50 Ea.